NPR
An alarming spike in U.S. coronavirus cases is prompting McDonald's to require customers to wear face masks at all of its more than 14,000 domestic-market restaurants, the company announced Friday. The policy takes effect on Aug. 1. The U.S. now has more than 4 million known coronavirus cases; 1 million infections were diagnosed in just over two weeks. Because face masks and other precautions have become a subject of contention in the U.S., the restaurant chain says it will help employees get "de-escalation training." The goal, according to McDonald's, is to help restaurant workers respond productively when customers are unwilling or unable to wear a mask. "In those situations where a customer declines to wear a face covering, we'll put in place additional procedures to take care of them in a friendly, expedited way," say McDonald's USA President Joe Erlinger and Mark Salebra, chair of the National Franchise Leadership Alliance. Those who come into a restaurant without a mask will be offered one, a McDonald's representative told NPR via email. If they refuse masks, customers will be directed to "a designated pick-up spot a safe distance from other customers."