How is AskMD different from searching my symptoms online?

ASKMD Updated August 2026

Search gives everyone the same results. AskMD gives you guidance based on you: your question, your health history, and your coverage. Instead of a list of links and worst-case scenarios, you get calm, clear next steps, like which kind of care fits your situation and which in-network doctors can help.

The difference compounds as you go. You have the ability to connect your health records, health plan, and location, so AskMD has important context. Ask about a medication you take or request a specialist, and AskMD already knows your history, your plan’s network, and your area. Follow-ups work like conversation, not new searches.

And unlike the open web, AskMD shows its work. Answers draw on established clinical knowledge sources, with citations under clinical answers that you can open, review, and bring to your doctor.

AskMD is also not another chatbot layered on top of healthcare content. Its foundation is decades of clinical decision science, tracing to Dr. Lawrence Weed, creator of the problem-oriented medical record, whose clinical knowledge methodology Sharecare acquired with PKC Corporation in 2012 and uses to train AskMD’s models. That heritage is the difference between information and a plan.