Abide by Our Rules
By participating in discussions on Sharecare.com, also known as “Communities,” you agree to abide by Sharecare's Community Rules, Sharecare Terms, and Privacy Policy. If we become aware that a member has violated the Sharecare Terms, Community Rules or other posted Sharecare policies, that member's account may be immediately and permanently suspended, without warning or other notice.
Everyone is welcome to participate by posting their comments, but we reserve the right to limit the number of comments any one user may post on a given topic, so as not to discourage others from participating.
Adhere to age requirements
Online safety is of the utmost importance at Sharecare. For this reason, you must be 18 years old or older to participate in the discussion boards.
Protect your privacy
For the safety and privacy of Sharecare's Members, please do not post or solicit personal information such as phone numbers, addresses, social security numbers, last names (you may use last initials), medical, financial, license plates, email addresses or any other private or identifying information about yourself or others. Please note that if you are participating in an enterprise program through a HIPAA Covered Entity and you engage with any Communities (e.g. as part of a challenge), your voluntary disclosure of information to other members of the Community may render the disclosed information no longer subject to HIPAA.
No obscene language, graphic images, or hate speech
We don't allow obscene, hateful, intolerant, profane, racist, sexually explicit, discriminatory or otherwise objectionable language or material in any of our online discussions, videos, or comments. Further, you may not harass, insult, defame, slander, abuse or threaten another person. We suggest you discontinue any conversation that makes you uncomfortable. Inflammatory posts or comments may be reported via our Customer Support Portal (see “How to report a problem” below).
No solicitations or advertisements
You may not post any content for commercial purposes. This includes business advertisements, get-rich-quick schemes, spam, and solicitations for charity. Unfortunately, it is impossible to verify the validity of every organization that solicits donations; therefore, in an effort to protect Sharecare Members from fraud, we must prohibit solicitations for charities.
No illegal activity
You may not suggest or encourage illegal or violent activity. Sharecare will assist law enforcement officials.
This site is not a source of medical advice
Any advice or information provided on Sharecare is of a general nature. This website is for informational and entertainment purposes only and is not a substitute for medical advice, diagnosis, or treatment. You should always consult with an appropriate licensed health care professional before relying on, taking, or not taking action based upon the advice or information provided on Sharecare. Please keep in mind that Members may make false or misleading claims about their level of expertise or status (legal, medical, etc.). Thoughtful discretion should be given to all advice found on the site. If you are experiencing a medical emergency or feel that you need immediate assistance, please call 911 or your equivalent local emergency hotline.
Register one username
You may not create more than one username. It is confusing to other Members and does not help in building a trustworthy community.
All discussions must be in English
All public postings must be made in English language only.
Only post truthful and accurate information
Please ensure that all posted content is truthful and accurate. Do not post false or misleading information that is not supported by fact and/or scientific evidence, as applicable.
All posts must be authorized
It is inappropriate to post content that infringes upon or violates the copyrights, trademarks or other intellectual property rights of any person or entity. You must have copyright ownership of all content you post or the necessary rights from the copyright owner to post such content in our discussion boards. By posting content, you are certifying that you have the permission of everyone who has contributed to or is incorporated in the content. If there are any individuals under the age of 18 in any photos, videos, or other content that you post, you certify that you are their parent or legal guardian of any such minor and have the legal right to consent on his or her behalf to incorporate their appearance in the content. You further certify that the content you post does not contain the full name, physical address, email address, telephone number, or social security number of any minor.
Post at your own risk
You participate in the discussion boards at your own risk. Sharecare takes no responsibility for the content or opinions posted. You take full responsibility for any and all use under your account and username, regardless of whether you've authorized it.
Post a Message only once
Good manners online mean that you don't post the same message more than once. Duplicate posts will be removed, and members will be subject to a Moderator warning.
All posts are subject to review and will expire
While we do not review all material posted and are under no obligation to do so, we reserve the right to accept, reject or remove any postings, including those that are off-subject, not in English or that contain personal attacks, obscenity, vulgarity, profanity, impersonations, advertising, or that violate the Sharecare Community Rules or Sharecare Terms. Moreover, all posts will expire in accordance with the applicable deletion schedule. If you are using a Community in connection with a challenge, please note that all posts and comments will be removed no later than six months after the challenge expires.
How to report a problem
Any posts that appear to be in violation of Sharecare Community guidelines can be flagged through our Customer Support Portal. Appropriate action will be taken to address such posts, as needed.
How to report technical issues
Are you having technical problems using Sharecare or a tool on our site? Please visit our Customer Support Portal.