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How does AskMD handle PHI, privacy, and HIPAA compliance?

August 3, 2026 1:02 pm Published by

AskMD is built for regulated healthcare. Sharecare acts as a business associate under HIPAA for covered entity programs, complies with the HIPAA security rule, and runs industry-leading security practices including ISO 27001 and HITRUST, with clinical safety and content policies enforced on every AskMD interaction and human oversight built in.

What happens if I leave my employer or health plan?

August 3, 2026 1:02 pm Published by

Your relationship with Sharecare does not have to end when your program does. When your Enterprise Program ends, you may be able to keep using your personal profile and your information. To keep accessing health information your organization provided, you will simply complete a voluntary authorization allowing Sharecare to continue using it.