August 3, 2026 1:02 pm
Published by Ravinder Vallandas
You are in control of what we send you. In both the Sharecare app and the AskMD app, go to Profile, then Settings, and open notification preferences to choose which emails and notifications you receive. Prefer one-click? The unsubscribe link at the bottom of any email works too.
August 3, 2026 1:02 pm
Published by Ravinder Vallandas
You do not have to connect everything on day one. AskMD gives helpful general guidance from your first question; creating an account and connecting your sources is what turns good answers into answers about you.
August 3, 2026 1:02 pm
Published by Ravinder Vallandas
You can delete specific data or your whole account, any time, right from your settings. In AskMD, go to Profile, then Settings: data management options let you delete individual data types, like your chat history, health records, or insurance information, or permanently delete your entire account and everything associated with it.
August 3, 2026 1:02 pm
Published by Ravinder Vallandas
In the Sharecare app, use the sign-in screen, choose the forgot password option and we will send a reset link to the email on your account. If you do not see it within a few minutes, check your spam folder, and make sure you are checking the email address you signed up with.